Privacy Policy

Who We Are
Our website address is: https://www.ecopowerzonelimited.co.uk.

Comments
When visitors leave comments on our site, we collect data shown in the comments form along with the visitor’s IP address and browser user agent string for spam detection.
An anonymized string, created from your email address (hash), may be provided to the Gravatar service to check if you're using it. For more information, view the Gravatar service privacy policy here. Once your comment is approved, your profile picture is visible to the public alongside your comment.

Media
If you upload images, please avoid including embedded location data (EXIF GPS) to ensure privacy. Visitors can download and extract location data from images on the website.

Cookies
When you leave a comment or fill out a form, you may choose to save your name, email address, and website in cookies for convenience, saving you from filling in your details again. These cookies last for one year.

If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded Content from Other Websites
Articles may contain embedded content (e.g., videos, images) behaving similarly to visiting those sites directly. These websites may collect data, use cookies, and track your interaction with the embedded content.

Data Sharing
To verify eligibility for the Energy Company Obligation (ECO) scheme, we may share your information with the Department for Work and Pensions (DWP) via the Energy Saving Trust (EST).

Data Retention
Comments and their metadata are retained indefinitely for follow-up approval automatically.
For registered users, personal information provided in their user profile is stored. Users can view, edit, or delete their personal information except for the username. Administrators can also access and modify this information.

Rights Over Your Data
If you have an account or left comments, you can request an exported file of your provided personal data or request erasure. Certain data may be retained for administrative, legal, or security purposes.

Data Sent
Visitor comments may undergo automated spam detection.